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FAQ

Frequently Ask Questions.

Create and update FAQs on our platform to simplify answering
repetitive customer questions and reduce your support workload.

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- To secure a booking, a non-refundable or refundable deposit is required. Refund depends on promotion. - Full payment must be made [15 weeks] prior to the departure date. - Payments can be made via credit card, bank transfer, or any other method specified by Luxs Voyage.

- In the event of cancellation, the following cancellation fees will apply:
- 25% of the total package price if canceled [14 weeks] prior to the departure date.
- [50%]of the total package price if canceled within [10 Weeks] of the departure date.
- No refunds will be provided for cancellations made within [6 weeks] of the departure date or for no-shows.

- Luxs Voyage highly recommends purchasing comprehensive travel insurance to protect against unforeseen circumstances such as trip cancellations, medical emergencies, or lost baggage.
- It is the responsibility of the traveler to obtain suitable travel insurance coverage.

- Luxs Voyage reserves the right to make changes to the itinerary or accommodations due to unforeseen circumstances beyond our control. - Every effort will be made to provide similar alternatives, but Luxs Voyage cannot guarantee availability or exact match.
- It is the traveler's responsibility to ensure that all travel documents, including passports, visas, and any other required permits, are valid and up to date. - Luxs Voyage will not be held responsible for any costs or delays resulting from inadequate or incorrect documentation.
- Luxs Voyage strongly advises travelers to consult with their healthcare providers regarding vaccinations and other health-related precautions before traveling. - It is the traveler's responsibility to adhere to all health and safety guidelines provided by local authorities during the trip.
- Luxs Voyage acts solely as an intermediary between travelers and various service providers (airlines, hotels, etc.). - Luxs Voyage will not be liable for any loss, damage, injury, or delay caused by any third-party service provider or force majeure events.

- Luxs Voyage respects the privacy of its customers and will handle personal information in accordance with applicable data protection laws.

Please note that these terms and conditions are subject to change and may be tailored to the specific needs and requirements of Luxs Voyage. It is recommended to consult with legal professionals to ensure compliance with local laws and regulations.

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